These terms cover text messages (SMS) that Tierney Dynamics sends to clients from our business number, (402) 576-2265. By agreeing to receive texts from us, you agree to these terms and to our Privacy Policy.

1. What we text about

Tierney Dynamics Client Support Messages are sent only to existing clients and only about work we are doing for them:

  • Support requests and replies to messages you send us.
  • Scheduled maintenance, outages, and service status for systems we host or manage for you.
  • Coordinating project work, such as confirming a time, asking for approval, or letting you know a task is done.

We do not send marketing or promotional text messages, and we never ask for passwords or payment card numbers by text.

2. How you opt in

We only text you after you agree to it, out loud or in writing. You can opt in in any of these ways:

  • Verbally. When a project or support task needs text communication, we ask whether we may text you at your mobile number about that work. We text you only if you say yes.
  • In writing. You can also agree by email or through a chat app such as Microsoft Teams. We ask whether we may text your mobile number about the work, and we text you only after you reply yes.
  • By texting us first. If you send a text to (402) 576-2265, we may reply to it and continue that conversation by text.

After you agree, our first text confirms that you are signed up and repeats the key details: message frequency varies, message and data rates may apply, and you can reply STOP to opt out or HELP for help.

Agreeing to receive texts is never a condition of doing business with us.

3. Message frequency and cost

Message frequency varies with the work in progress. Most clients receive only a few messages a month. Message and data rates may apply, depending on your mobile plan.

4. How to opt out or get help

  • STOP. Reply STOP to any message to stop receiving texts. We will send one message confirming that you are unsubscribed, and then no more texts unless you opt in again.
  • START. Reply START to opt back in.
  • HELP. Reply HELP for help, call us at (402) 576-2265, or use our contact form.

5. Privacy

We use your mobile number only to send the messages described above. We do not sell, rent, or share mobile phone numbers, or text messaging opt-in data and consent, with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle personal information.

6. Delivery

Wireless carriers are not liable for delayed or undelivered messages. Text messaging is not monitored around the clock, so for urgent issues please call us.

7. Changes and contact

We may update these terms from time to time. The date at the top shows when they were last revised.

Questions: call (402) 576-2265 or use our contact form.